Your order & Dispatch details
Carefully Curated Dispatch:
Each order is crafted and prepared with care, and is usually ready to ship within 9–12 business days. Business days include Monday to Friday and exclude weekends and public holidays. Orders placed on non-working days will be processed the following business day.
Stay Informed:
We’ll send you an email one day before your order is dispatched, along with tracking information once it’s on its way, so you can follow your order’s journey.
Seasonal & Weather-Related Delays:
During busy seasons, festive periods, or due to unexpected events such as heavy rainfall, transport disruptions, or public restrictions, dispatch may take an extra 7–10 business days. If there’s a delay, our team will personally update you, keeping you informed every step of the way.
Fair & Seamless Processing:
To maintain a smooth and equitable experience for all our customers, we cannot accommodate individual requests for early or priority dispatch once an order is placed.
For full details, please visit our Shipping Policy page.