Last updated: 17-07-2026

Please read this policy carefully before placing an order with Lass Clothing.

Returns

We do not accept returns once the product is sold.

Exchanges

Exchanges are accepted only in the following cases:

• Damaged product received
• Incorrect product delivered

Customers must notify us within 24 hours of delivery.

To help us review your request, please share the following on WhatsApp (+91 79046 70770):

• Clear photos or an unboxing video of the parcel.
• Clear photos or videos showing the damage or incorrect product received.
• Your Order ID.

Our support team will review the details and resolve the issue at the earliest.

Products must be unused, unwashed, and returned with the original tags and packaging intact.

Exchange approval is subject to product availability.

Refunds

Refunds are processed only if an exchange is not possible.

Approved refunds will be initiated within 7 working days.

Refunds will be credited to the original mode of payment.

Support

For any issues or queries, please contact us at lass.support@gmail.com or reach out to us on WhatsApp by sharing the required photos/videos for faster assistance.